Delivery Policy

Please carefully review the following terms and delivery policies before using our digital services. By accessing or using our services, you agree to be bound by these terms and conditions.

1. Provision of digital services

At LMX-Digital, we specialise in providing digital services. Our products are delivered exclusively in the form of a digital product key to the email address provided during the purchase process.

2. No physical shipping

We do not offer or include any physical shipping as part of our services. Our commitment is to deliver your purchased digital products quickly and efficiently through electronic means. You will not receive any physical disc, package, or tangible item related to your purchase.

3. Delivery process

Once your purchase is successfully completed, you will receive a confirmation email containing your digital product key(s) and relevant instructions for redemption or activation. It is essential to ensure that the email address provided during purchase is correct and accessible, as this is the primary delivery method.

4. Delivery time

Our goal is to deliver your digital product key(s) promptly. In most cases, you should receive your key(s) within minutes of a successful transaction. However, please note that delivery times may vary depending on factors such as payment verification and the specific product purchased.

5. Lost or delayed emails

If you do not receive your digital product key(s) within a reasonable timeframe, please check your spam or junk mail folder. Occasionally, email providers may mistakenly classify our messages as spam. If you cannot locate the email, please contact our customer support team and we will assist you in resolving the issue promptly.

6. Customer responsibility

It is the customer’s responsibility to provide accurate and up-to-date contact information, including a valid email address, during the purchase process. Failure to do so may result in delays or issues with delivery.

7. Contact information

If you have any questions or need assistance with the delivery of your digital product(s), please do not hesitate to contact our customer support team:

– Email: [email protected]
– Contact page: Contact Us

9. Changes to delivery terms

We reserve the right to update or modify these delivery terms and policies at any time without prior notice. It is your responsibility to review these terms periodically to ensure compliance with our current policies.

By using our digital services, you acknowledge and agree to these delivery terms and policies. If you do not agree with any aspect of these terms, we kindly ask that you do not use our services.

Thank you for choosing LMX-Digital. We appreciate your trust in our digital service provision and are committed to providing a smooth and reliable experience.

Best regards,

LMX Digital Solutions LTDA

Registration Number (CNPJ): 54671352000106

Headquarters: Av. Paraguassu 1865 Sala 813, Centro - Capão da Canoa / RS - 95555-000

Email: [email protected]